Welcome to Stardealing. The Stardealing Terms and Conditions applies to all Services provided through www.stardealing.com Gold King incorporated in Belgian Law as private limited liability company (bvba/sprl), with registered office at 2018 Antwerp, Vestingstraat 46, Belgium, registered with the CBE under number 0544.854.047 (hereinafter: “Website” / “Stardealing” or “Stardealing.com”)
You understand and agree Stardealing is a Website encompassing a Marketplace which merely provides hosting services to its Registered Users and persons browsing/visiting the Website. All items advertised/listed and the contents therein are advertised and listed by Registered Users and are third party user generated contents. Stardealing.com neither originates nor initiates the transmission nor select the sender and receiver of the transmission nor selects nor modify the information contained in the transmission. Stardealing.com has no control over the third party user generated contents. Users can offer, sell and buy a number of items including, but not limited to jewelry (silver and gold), stones, gold bars, gold coins, silver bars, silver coins and watches at low prices and from various locations. Accessing the site and using it binds you in a legal contract to follow terms and conditions. The Website is only a hosting venue through which Users can reach a larger base to buy and sell items or services. Stardealing.com is providing a platform for communication and it is agreed that the contract for sale of any of the items or services shall be a strictly bipartite contract between the Seller and the Winning bidder/buyer.
The contract for sale entered into through transactions/sale and purchase is between the seller and buyer (bipartite contract) the liabilities of shall solely lie upon the seller and the buyer and not Stardealing.com. Stardealing.com tries to make sure all sales will go as it should. The terms and conditions of the user agreement is a legal contract between you and Stardealing for access to and use of the Website and marketplace located at www.stardealing.com (the Website).
CLICKING THE ACCEPT BUTTON UPON REGISTRATION CONSTITUTES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS (WITH THE DOCUMENTS REFERRED TO THEREIN) AND YOUR AGREEMENT TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ANY TERM IN THIS USER AGREEMENT, DO NOT CONTINUE TO ACCESS AND USE THIS WEBSITE.
- AMENDMENTS, ADDITIONS, MODIFICATIONS & NEW TERMS
- Changes to Site and Marketplace: Stardealing.com shall have the right at any time to change or discontinue any aspect or feature of the Website, including, but not limited to, services, items, content, hours of availability, and equipment needed for access or use.
- Amendment of Terms: com reserves their rights to amend/add to/modify/delete or impose any new conditions for the use of the Website to these Terms and Conditions from time to time. You should check these Terms regularly as the current Terms at the time of use of the Website and/or entering into a Contract with us. The terms and conditions as changed and amended from time to time shall be binding for you. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on the Site, or by electronic or conventional mail, or by any other means by which you obtain notice thereof. Continued usage of Website after such notification states and implies an acceptance and if any user disagrees with any such change, addition, modification, amendment, they shall discontinue the use of the Website immediately.
- In order to perform any activities as a buyer and/or seller on Stardealing.com, you are obliged to register on the website by filling in the registration form on the Website with your personal information as stipulated in article 2.2 and 2.3 .
To register to Stardealing's platform you should go through the following steps:
If registering as buyer you should fill in your:
-First and last name
After filling in all details, please accept the Terms and Conditions and then you are ready to go to sign up.
If registering as seller you should fill in your:
-First and last name
-select account type professional or individual.
-If selecting individual, accept both terms and condition (normal and vendor), you can proceed to sign up.
-If selecting professional, accept both terms and condition (normal and vendor), you should add a VAT number and then proceed to sign up.
-An activation link is sent to your email*
*NOTE: this can take a while
Uploading pictures and documents:
If you are applying as a vendor you will be required to upload you ID/ passport and other documents if you are a professional seller. U can find this section in the following link: http://www.stardealing.com/en/admin/document_management.php
- If registering as an individual seller, uploading an id/passport is enough (front and back). Make sure it is visible on both sides
- If registering as an professional seller, you should upload:
- An ID/passport
- Document stating the location of the place of business as for example an electricity bill / water bill / phone bill which would confirm the existence of the shop at that geographical location. The following details must be clearly visible: address, name of the shop/company, and the document shall be dated recently. The contents of the bill may be covered if required.
- Proof of ownership of the objects the seller wants to offer on Stardealing. In this case it is important that your name, details of the supplier, the item and the quantity are clearly legible. Documents that satisfy as proof of ownership of an object include: An invoice OR an agreement with the supplier OR proof of delivery
- The specific personal information provided must be correct, truthful and accurate. Any attempts to mislead and provide false information may lead to the termination of your account and may even result in banning you from further registration on the website. You guarantee that you have the right to use and provide us the names and email submitted. The requirements for being a registered member are:
- The Compulsory data: Specific Personal Data Requirements
The E-mail address, Username, First and last name, Phone Number, Billing Address, Shipping Address, country and language. Other information can be edited and added later to the account profile, as well as any other identification information required by our policies or that we may request from time to time. Address will not be publicly visible.
- If registration is made as a seller/vendor, the registration should be made as
Seller/vendor and not as a Consumer. The seller/vendor should provide all the compulsory detail i.e. The E-mail address, Username, First and last name, Phone Number, Billing Address, Shipping Address, country and language. Any other identification information required by our policies or that we may request from time to time. In addition to the above the other mandatory requirements include a valid photo ID or passport which must be sent to Stardealing at the earliest after such registration is made. The seller/vendor must make sure that the Photo ID or passport is clear and legible, all the details provided by the vendor are also mentioned in the ID card. The professional seller/vendor should provide a VAT number. The seller/vendor can only sell after all mandatory compliance are complied with.
In the event the Seller/Vendor is a professional Vendor, he/she has to stipulate that he/she is in compliance with the national and international regulations e.g.: the consumer laws (book VI WER) and the laws concerning VAT.
All of the points mentioned above are mandatory procedures and approval of Stardealing will be given only after the compliance of the above required formalities for registering as a vendor or a consumer.
In order to become a Registered Member, you (both the consumer and the seller/vendor) should agree to the Terms and Conditions and all terms and agreements incorporated in this Agreement and other policies of Stardealing.com. By agreeing you also confirm that you are not a minor.
- Business entity registration: If you are registering as a business entity, you represent that you are duly authorized by the business entity to accept this User Agreement and you have the authority to bind that business entity to this User Agreement.
- Updating: Any information which requires updating for example an address change, company name change, etc. shall be updated and kept accurate at the earliest by the user. It is necessary at all times to keep the information accurate.
- Minimum Age: Children under the age of 18 or any other state where the age of majority is greater than 18 (a Minor), may not become a Stardealing.com Member, use the Site or authorize transactions on the Site.
- REGISTERED MEMBERS
- The Website is a Virtual Marketplace that allows the registered members to purchase and sell items and services. The items and services are offered. The items are available at both fixed prices and auction prices. You can choose between auction and fixed price. The Website is a hosting Website which provides a platform to buyers and sellers. The Website operates as an online marketplace that enables Members to view and purchase items and services. Except for certain circumstances, each item available on the Website is offered for a defined and limited period of time determined by the Website and/or the Seller and, in case of an auction, is sold to the Member who proposed the highest purchase price during that limited selling period.
- Being a registered member is a necessity to perform any transaction. Only registered members at the Website may participate in the Marketplace.
- PREMIUM MEMBERS
- A seller can go premium to have many benefits. You can choose from 3 packages: gold, silver and bronze.
- All premium members enjoy of a discount on commission and featured slots.
- All premium members enjoy of featured slots (each package has different amount and duration)
- All premium members gets a sign where people can see your package when hover with the mouse on your name.
- All premium members can open multiple shops, a non premium member has only 1 (general) shop.
- You can find more information through this link: *****http://www.stardealing.com/en/admin/subscription_management.php *****
- You will be redirected to payment provider to purchase your chosen package. Note that after purchasing there is no refund, return or exchange.
- You will not be transacted automatically if premium is expired. You should do it manually.
- ACCOUNT PASSWORD AND USERNAME
The account password and username are personal to the User. The User is not allowed to share this information with anyone. In the registration process the User will choose a username and password. The responsibility for any action performed with the help of the account will be strictly upon the User. The User is responsible solely for maintaining the confidentiality of that password and for restricting any unauthorized access to your computer and account on the Website. You agree that you are solely responsible for all activities that occur under your user name and password. All other actions performed like sending messages and other usage of the Website by user will also be linked to this account and the responsibility will be on the user.
The username should not contain links to an email, URL addresses, and third party websites. Symbols except numbers, letters, dots, asterisks, dashes and slashes., the letter s and e after a number, Stabbing an underscore _, hyphen -, or point. At the beginning or the end of a username, Consecutive underscores __., name as a brand (example: cartiersaler) are all forbidden and will be refused/deleted
- ONLY ONE ACCOUNT PER USER
5.2.1. Stardealing.com allows only ‘one’ account per registered user. The right to use Stardealing.com is personal to Subscriber and is not transferable to any other person or entity.
5.2.2. The registered User is not allowed to use third parties identities, proxy’s… and/or more than one username.
5.2.3. The account is created strictly for the registered User alone. The registered User in not allowed to share this account with third parties.
- PROHIBITED CONTENT/OBJECT/ITEM
- The Website reserves the right to delete any prohibited object or content.
(Stardealing has the right to refuse an item you upload, of course we will mention the reason of denial.)
- Examples of prohibited content:
Content that refers to hate or violence.
Graphic violence and images of victims of violence
Curses and inappropriate language
Racial, religious or sexual intolerance, or advocacy against any individual, group, or organization.
Pornography, adult, and mature content and content with naked or sexually material
Hacking / cracking content.
Illicit drugs and drug paraphernalia.
Gambling or casino related content.
Related to weapons or ammunition.
Sales or promotion of prescription drugs.
Any other content that is illegal, promotes illegal activity, or infringes on the legal rights of others. (INCLUDED IN PROHIBITED CONTENT/OBJECT/ITEM)
- COUNTERFEIT AND STOLEN ITEMS ARE STRICTLY PROHIBITED ON THE WEBSITE
Any user offering to sell such item or be found to be selling or offering to sell such an item shall be solely responsible for the arising consequences and legal actions which may be taken against such user by the authorities. The Website may remove the account and ban further activity or take the necessary action so required against such User. If Stardealing.com reasonably suspects that the item added by the Seller/Vendor in ‘adding an item’ is a stolen item they may refuse the publication of the item on the Website, reject it and delete your object and/or content. The Website will inculcate vigilant and cautious efforts but the user shall solely be responsible for the illegal item. The Seller/ Vendor hence should preferably provide an identification (indication) number or the certificate for brands for exclusive items.
- No links pertaining to any third party website should be posted on the website.
- Stardealing believes that the greatest experience and utilization
The Marketplace can be achieved by proper discipline, dependable items and accurate information and hence it is a requirement that every User adheres strictly to the rules.
- The cost for refused/rejected/deleted items is non-refundable.
Stardealing reserves the right to terminate/ ban accounts permanently or for a short time period. If the account is banned permanently, all the items posted online would be deleted with the cost being non-refundable, for a short time period the account and the items will become invisible but still remain in the server. Means that expiration of products, premium are still counting down.
- VOIDABLE CONTENT/ITEMS
- Stardealing reserves the right to change/edit/modify the content, change/edit/modify the details of your object if:
- An unusually high or exorbitant amount has been quoted for an object.
- Names of celebrities, brand names, fake promotional information is used as a Keyword when it has nothing to do with the product you are selling. Unless officially affiliated.
- No user shall impersonate another user or any other person while using the account. Spamming for commercial purposes are not to be made while posting on the website. Don’t post private information, like private email addresses, credit card numbers, addresses, telephone numbers, or photographs of people without their consent until and unless required for the purposes of delivery and sale.
- USAGE OF THE WEBSITE
- HOSTING WEBSITE: You understand and agree that Stardealing.com and the Website merely provides hosting services to its Registered Users and persons browsing/visiting the Website. All items advertised/listed and the contents therein are advertised and listed by Registered Users. Stardealing.com neither originates nor initiates the transmission nor selects the sender and receiver of the transmission nor selects nor modify the information contained in the transmission. Stardealing.com will send the buyer the item and release the money after 30 days when buyer received the goods. If buyer wants a refund for any reason please see point: 16.
FOLLOWING BINDING PRINCIPLES GOVERN THE USE OF THE WEBSITE AND ARE TO BE FOLLOWED MANDATORILY AND STRICTLY:
- The User is solely responsible for any information shared during the process of bidding, buying, selling, on any publicly accessible area of the Website or through the messaging (e-mail) feature integrated in the Website. Stardealing.com is only a passive channel for interaction of the Buyer and the Seller and publishes the certain information only for limited purposes.
- Items which should not be sold (including the prohibited items); the user shall not display, upload, modify, publish, transmit, update or share/list any information or item that:
- the ownership of the item does not belong to the seller/vendor selling or listing or offering to sell such item;
- Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing.
- is harmful to minors in any way;
- Infringes any intellectual property rights patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy. The usernames should not contain the names of any celebrities, brands etc.
- Shall not be fraudulent or involve the sale of counterfeit or stolen items; shall not be false and inaccurate.
- Violates any law for the time being in force.
- deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
- impersonates another person;
- contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancel-bots, Easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
- Threatens the unity, integrity, defense, security or sovereignty of any country, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
- not to attempt to offer, directly or indirectly offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
- no liability should be created or cause us to lose, in whole or in part, the services of our Internet Service Providers or other suppliers; and
- shall not link directly or indirectly to or include descriptions of items, goods or services that: are identical to other items you have up for auction but are priced lower than your item's price, the reserve price of the item or minimum bid amount; are listed for sale on a Website other than the Website concurrently; Links to any third party websites.
- You shall have absolute right, title and authority to deal in and offer for sale such items, goods or items. You represent and confirm that you shall be the sole and exclusive legal owner of all items, goods or items of any description that you wish to offer for sale on the Website
- In the event that any transaction or attempted transaction relating to any item, good or service which is violatively of this User Agreement or applicable law comes to your knowledge, you shall take all steps to inform Stardealing.com of the same.
- Fair and safe use of the Website
By Registration and use of the Website, the User undertakes to:
- Use the Website in accordance with these Terms and Conditions
- Behave as a responsible and careful User;
- Not act in any way that could harm stardealing.com;
- Not be registered on the Website under different User’s names;
- Give information as User that is accurate, up-to-date and complete;
- Not use the identity of a third party or entity or use a fake personal or company name;
- Not use a User’s name / password that does not belong to him;
- Make sure as far as possible to keep his User’s name / password / code secret and make sure that they are not used by third parties;
- Immediately notify stardealing.com in case of any abuse of his User’s name / password / code;
- Notify immediately stardealing.com in case of any breach, even if only potential, of the security of their Account or third parties’ rights:
- Not infringe, copy, spread, sell, give to third parties or use the security measures established by the Website
- Never disturb the access or working of the computer structure of the Website;
- Protect in an adequate way his data’s, software, computer processing or telecom against viruses and other similar risks, including computer hacking.
- If Stardealing.com is unable to verify or authenticate any information you provide;
It is believed that your actions may cause legal liability for you, other Users or Stardealing.com. Stardealing.com may at any time at its sole discretion reinstate suspended Users. A User that has been suspended or blocked may not register or attempt to register with Stardealing.com or use the Website in any manner whatsoever until such time that such User is reinstated by Stardealing.com. Notwithstanding the foregoing, if you breach the User Agreement or the documents it incorporates by reference, Stardealing.com reserves the right to recover any amounts due and owing by you to Stardealing.com and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
- Complaint Procedure
If you got any complains about the website or with a client/seller you can see at the footer 'complains' or visit: http://www.stardealing.com/en/make_appointment.php follow the steps and we would help you as soon as possible (approx. 3 working days)
- UNLESS OTHERWISE STATED, ALL PRICES ARE IN EURO. HEREBY, YOU AGREE TO RECEIVE STARDEALING.COM INVOICES ELECTRONICALLY.
You are liable for all taxes, fees and commissions resulting from the use of our services and our Website. Stardealing.com disclaims any liability with respect to taxes on transactions made on the Site. Whether you are a legal entity (company) or physical (individual), and you are the Buyer or Seller, VAT may be applicable to your transaction, especially if you're selling the objects evenly. If appropriate, you may be subject to the payment of other taxes and social charges. You expressly acknowledge and agree that the VAT and other taxes and charges may apply to your situation.
8.1 INTERNATIONAL CLIENTS
International clients are required to adhere to the taxation, import and export laws, any other taxes, specific to their countries, the seller and the buyer must decide how those cost would be bore and by whom. The Website does not have any liability to pay these import and export duties and the sole liability lies on the seller and the buyer.
USERS ARE REQUIRED TO ADHERE TO THE TAXATION, IMPORT AND EXPORT LAWS, ANY OTHER TAXES, SPECIFIC TO THEIR COUNTRIES, THE SELLER AND THE BUYER MUST DECIDE HOW THOSE COST WOULD BE BORE AND BY WHOM. THE WEBSITEDOES NOT HAVE ANY LIABILITY TO PAY THESE IMPORT AND EXPORT DUTIES AND THE SOLE LIABILITY LIES ON THE SELLER AND THE BUYER.
In the event you import objects in one country that are coming from a different country after you have bought or sold on the Website, you are responsible for making sure that the import meets the relevant national legislation of the country of export and country of import. This legislation is often complicated and may vary problems, depending on the object and the countries in which the buyer and seller live
In general, most objects can be imported freely within the European Union. However, you should always check the local laws applicable to each specific object you want to import and/or export. In some countries, for example the export of certain cultural and antique objects is limited as these are considered as part of the national heritage.
If you want to import and/or export objects, you can determine best what local laws apply. Here are some reasons to consult the relevant legislation before importing objects:
- Customs can intercept the object at the border and take, and you can be fined or can be liable in any other way because of the seizure.
- You may be held legally liable by the owners of trademarks, copyright or other rights that may be applicable.
- You may be held civilly or criminally liable in a different way, depending on the particular type of object.
- Your offer may be ended early by Stardealing.com and / or may suspend your account.
8.3 THE MARKETPLACE IS SOLELY FOR INTERACTION PURPOSES. THE WEBSITE ONLY PROVIDES A PLATFORM FOR THE MEETING AND INTERACTION OF SELLERS AND BUYERS.
- Contractual and commercial transactions are done on the terms agreed to between the Buyer, stardealing and the Seller. The terms include limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, certification of authenticity, warranties related to items and after sales services related to Items.
- You shall independently agree upon the manner and terms and conditions of delivery, payment, insurance etc. with stardealing. Stardealing.com would not be responsible for any breach of contract entered into by the Users. Stardealing.com does not give any guarantee that the transactions would be performed. Stardealing.com shall not and is not required to mediate or resolve any dispute or disagreement between Users.
- No representation is made by Stardealing.com and/or no Warranty is provided as to the specifications of the items for example quality, certification to authenticity, worth, marketability, etc. which are proposed to be sold or offered to be sold or purchased on the Website. Stardealing.com does not implicitly or explicitly support or endorse the sale or purchase of any items or services on the Website. Stardealing.com accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
- You are advised to independently verify the bona fides of any particular User that you choose to deal with on the Website and use your best judgment in that behalf. Stardealing.com is not liable and does not provide warranty regarding the legal title, creditworthiness, identity of any of its Users.
- com does not claim any rights or withhold thereof the title of any items and does not at any time during the transaction come into possession of any items nor does it at any point gain title to or have any rights or claims over the goods or services offered by seller to buyer. No rights, titles or interest over the items vest with Stardealing.com nor shall Stardealing.com have any obligations or liabilities in respect of such contract. Stardealing.com is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable. All items are offered by sellers are only for a restricted time and only for the available supply as offered by sellers.
- You release and indemnify Stardealing.com and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Website and specifically waive any claims that you may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Stardealing.com cannot control the information provided by other Users, which is made available on the Website. You may find other User's information to be offensive, harmful, inaccurate, or deceptive.
Please use caution and practice safe trading when using the Website. Please note that there may be risks in dealing with foreign nationals, underage persons or people acting under false pretense.
- Intellectual property
- Our Website, logos, texts, photographs, names, and in general all our communications are protected by intellectual property rights either belonging to us or our suppliers or other claimants.
- It is forbidden to use and/or change any of the intellectual property rights as described in the present clause. So you may not copy nor reproduce for example drawings, photographs names, texts, logos, color combinations, etc. ...without our prior written and explicit consent.
- By posting an item and/or picture on the Website you give Stardealing.com the right to use this item and/or picture on her main page as well as for any commercial use.
- Com respect the intellectual property rights of others, and we demand our Users to do the same. The User guarantees that all text, images, photo’s, etc. belong to him/her or that she has the permission of the rightful owner to use this certain elements.
- The Users shall hold Stardealing.com harmless against any claims lodged against the User on the basis of any infringement or alleged infringement of any intellectual property right. In case Stardealing.com incurs any damage due to the infringement or alleged infringement of the intellectual property rights of a third party, the User shall compensate Stardealing.com.
- Force Majeure
10.1 Stardealing.com cannot be held liable of not fulfilling its obligations, delay or non- performance, if such is obstructed by force majeure. Force majeure includes but is not limited to Network-failure, natural calamities, situation of war, terrorism activities, power failures, ban on the Website by the concerned government, situations beyond reasonable control.
- YOU AGREE TO COMPLY WITH ALL NATIONAL, EUROPEAN AND INTERNATIONAL LAWS REGARDING THE USE OF OUR SERVICES AND YOUR ACTIVITIES REGARDING THE AUCTIONEERING, PURCHASE AND SALE OF GOODS ON THE SITE.
You expressly acknowledge and agree that use of our services by you can lead a trader to qualification within the meaning of the law. If you are a trader, you are subject to certain specific obligations, such as registration in the commercial register, the keeping of accounts in accordance with applicable rules, payment of VAT and other applicable taxes as well provisions of the law on insolvency. Also, as a trader, or more generally if you use the site as a professional seller, you must comply with the regulations on billing and distance selling and the broader the set of rules of law consumption.
- BIDDING AND BUYING
13a.Only registered members can bid and buy on the Site. As a Buyer, you have a legal obligation to complete the transaction with the Seller:
13b.when you buy an item at a fixed price; or
13c.when you made the highest bid at the end of an auction i.e. a bid equal to or above the minimum price indicated by the Seller, including any bid becomes the highest consequently after the highest bid has been retracted and when your offer has been accepted by the Seller, unless such item contrary to law or these Terms and Conditions.
The Buyer is required to complete the transaction with Stardealing, unless it is contrary to law or these Terms and Conditions. If you bid on an item, you agree to comply with the terms and conditions mentioned in the description of the object, as long as they are not contrary to law or these Terms and Conditions.
The auction is irrevocable, unless if unexceptional circumstances occur for example there has been a typographical error from the Vendor, if the Vendor significantly changes the item's description after the bid, if it is impossible to verify the identity of the Seller.
It is not possible for you to pull back once a bid is placed. Each bid is a valid bid and remains valid until a higher bid is made on the plot. In case there is a reserve price set on the plot and the accepted bid is lower than the lot remains unsold.
Successful bids and priority: 1. Price: Higher bid supersedes lower bids 2. Quantity: Same price bids, the bid for the higher quantity shall supersede; 3. Time: Same size and also same quantity, the bid which was placed prior in point of time shall supersede. Stardealing.com's decision on the success or otherwise of a bid shall be final and binding. It reserves the right to reject or void bids, whether winning or not which appears as not made in a bona fide manner.
Stardealing.com reserves its right to initiate civil and/or criminal proceedings against a user who, files an invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Stardealing.com may at its sole discretion suspend, block, restrict, cancel the user id of such user and/or disqualify that member and any related members from availing protection through this program.
13d. Stardealing provides a 14 days return policy if seller doesn’t mention anything on policy of his product. Note: if seller writes down a policy, his policy will be available.
For example: seller writes on product policy 30 days return, than buyer has a 30 days return and not 14.
- PRODUCT SOLD
Stardealing gets the goods/objects from the seller and sends it further to the buyer.
If a product got sold on stardealing, the seller send it to stardealing for a quality check with the following terms:
- All packages Stardealing receives are opened, checked / controlled, stardealing will pack the item in a safe way of their method and packages and being send on to the costumer.
- Stardealing takes for security reasons pictures of all opened goods and kept until product is successfully sold.
- If the item does not match the description it will be returned immediately to the seller, he will be held responsible for this and will pay the shipping cost+ 25% of the total amount.
- If the buyer paid stardealing, stardealing will return the money within 7 working days
- The seller is responsible for the delivery cost, and product for all the time it is with stardealing.
- The seller has to send the goods within 3 working days after he sold it on Stardealing with tracking number. If not, it will be followed with sanctions*.
- A tracking number is a must when shipping goods.
- The seller has to mention all details about the shipping (shipping method, tracking number), the shipping period may not take longer than 3 days
- The seller has to send their invoice to stardealing. They can use the mail, send legal online, or ship it with the goods.
- Stardealing will ship the product to the costumer. There will be an additional cost added that the buyer should pay. The costumer has 14 days return guarantee, IF seller wrote another return policy on product description his policy is available and stardealing return policy will be unavailable. If the costumer accepts the good within 14 days or the costumer doesn’t complain/ return within 14 days stardealing will take it as the costumer has accept the good. And release the money to the seller less the commission to stardealing.
- For return policy please see point 16.
- If problems arise due to one payment method an alternative method should be utilized.
- It is strictly forbidden to sell a product to yourself or to your family or to bid on your own product. Such violation will result in strict and severe actions.
- It is strictly forbidden to ask other people to bid on your product with the only intention to make the price of the bidding go higher. Such violation will result in strict and severe actions.
Stardealing.com reserves all rights to contact buyers or sellers through phones, emails, via other media.
1000- ∞: 4%
Premium members will have the benefit of a reduction of 1% commission
Please note than with time, commission rates may change.
- PAYMENT (BUYERS): payment will be made through our payment service. The payment will be paid to Stardealing, after 14 days if buyer didn’t declared any dispute/has no comment, payment will be released to seller OR when client will agree to release money to the seller. Stardealing is not responsible for any issue or any bug in any kind during the payment. The buyer is solely responsible for the right and safe payment.
The seller has to make sure he will send Stardealing an invoice (online or by post) before he will get his money.
If the buyer wins an auction he has to pay within 3 working days. Delayed payments will give rise automatically and without prior formal notice to an interest of 7% and a damage compensation of 10% of the invoice/receipt amount with a minimum of 150 euro.
- RETURN POLICY: When buying something on stardealing, you are given 14 days of return unless the seller’s product description says other. This means you have the right to cancel an order for any reason within this period. You must also return the item within 14 days from the day stardealing sends the product to you. If you cancel the order you are responsible for the cost of returning it and all other costs. The shipment should be with a tracking number. You are solely responsible for the item until it gets safe to stardealing and required to take good care of the goods and you are liable for the diminished value of goods caused by handling them beyond what’s necessary to be sure they work and are what you ordered. If there is any damage or equal to it your refund will be declined.
You should receive a refund within 14 days after you have successfully returned the item.
When buying a product u can add a remark as size, color etc… this can lead on extra cost and you lose your right for return the objects.
- STARS (FEEDBACK) The Website values your feedback. The star rating of the seller/vendor on the Website would help the buyers determine the best seller. The higher the star rating the more trusted the seller.
- STARRATING (COLOR) As the name of the company is ‘Stardealing’ we are working with stars. Stars shall indicate the amount of sales a user made.
- NO AGENCY None of the provisions of the User Agreement shall be deemed to constitute a partnership or agency between you and Stardealing.com and you shall have no authority to bind Stardealing.com in any manner whatsoever.
- NO WARRANTIES THE SITE AND THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS. STARDEALING.COM MAKES ANY OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:
- THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
- THAT THE SITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, OR OPERATE WITHOUT ERROR;
- THAT THE INFORMATION, CONTENT, MATERIALS, OR ITEMS INCLUDED ON THE SITE WILL BE AS REPRESENTED BY SELLERS, AVAILABLE FOR SALE AT THE TIME OF FIXED PRICE SALE OR AUCTION LAWFUL TO SELL, OR THAT SELLERS OR BUYERS WILL PERFORM AS PROMISED;
- ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; AND
- ANY OBLIGATION, LIABILITY, RIGHT, CLAIM, OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF STARDEALING.COM TO THE FULL EXTENT PERMISSIBLE UNDER APPLICABLE LAW, STARDEALING.COM DISCLAIM ANY AND ALL SUCH WARRANTIES.
- GENERAL RELEASE: IF A DISPUTE ARISES BETWEEN ONE OR MORE PARTICIPANTS, EACH OF YOU RELEASE STARDEALING.COM (AND THEIR RESPECTIVE AGENTS AND EMPLOYEES) FROM CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES. STARDEALING CAN HELP BUT IS NOT RESPONISBLE FOR ANYTHING.
- INDEMNITY/LIMITATION OF LIABILITY.
The Website is used by the user at their own risk and content is made available to them with general cautious monitoring. Stardealing.com and all our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents and organizations disclaim any warranty of infringement and all warranties that are implied pertaining to any action of buying and selling undertaken on the website.
- INDEMNITY AND DEFENSE You will defend, indemnify and hold harmless Stardealing.com, and each of their affiliates (and their respective employees, directors, agents and representatives) from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses (including reasonable attorneys' fees) arising out of any Claim that arises out of or relates to: (i) any actual or alleged breach of your representations, warranties, or obligations set forth in this Seller’s Agreement; or (ii) your own Website or other sales channels, the items you sell, any content you provide, the advertisement, offer, sale or return of any items you sell, any actual or alleged infringement of any intellectual property or proprietary rights by any items you sell or content you provide, or Seller Taxes or the collection, payment or failure to collect or pay Seller Taxes. For purposes hereof: "Claim" means any claim, action, audit, investigation, inquiry or other proceeding instituted by a person or entity.
- LIMITATION OF LIABILITY STARDEALING.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH ANY AGREEMENT, THE SITE, THE SERVICES, THE TRANSACTION PROCESSING SERVICE, THE INABILITY TO USE THE SERVICES OR THE TRANSACTION PROCESSING SERVICE, OR THOSE RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICES.
- Stardealing.com pays close attention and care to the content of the Website. This content is however prone to amendments, can always be removed and is made available to its users without any explicit or implicit guarantees regarding its correctness. Stardealing.com is neither liable for the damages caused by the use of the content of its Website, regardless of the fact that it seems accurate or not, nor for the damages caused by use or circulation of its content.
Stardealing.com makes every effort in order to provide access to its Website 24 hours a day, 7 days a week. Regarding the technical features of smartphones, computers, websites and the internet, and the necessity of periodic maintenance, update and upgrade, Stardealing.com cannot guarantee an uninterrupted access to its Website. Stardealing.com will make every effort to remedy the reasonable cases of discontinuance or suspension of the access as soon as possible. Therefore the access, availability… of the Website is only an obligation for the Website to use its best effort but can never be seen as an obligation to produce results. The User recognizes and accepts that the Stardealing.com platform can never be perfect or 100% free of deficiencies and that no all deficiencies will or can be remedied.
Such discontinuance or suspension can be caused by technical problems such as but not limited to a server crash or an error, bug or virus causing problems with the Website. They are specific to the providing of this kind of services and will not be assimilated to failure in regard of stardealing.com. They will lead in no way to penalty or compensation as regards stardealing.com. Nor can stardealing.com held liable for any consequences or direct or indirect damages caused to third parties or Users by any aspect of the Service, irrespective of the reason.
The Websites of third parties to which the Website occasionally refers are not managed, hosted or maintained by stardealing.com. Stardealing.com is not liable for the content of these sites, for the links referring to them or for the amendments and updates made on them.
Stardealing.com does not offer warranty, explicit or implied, and cannot be held liable for the safety of the Content or for any theft or loss of or damage to the Content. The User should always provide proper back up at his own responsibility and expense.
The Website does not provide any guarantees that the usage of the Website would be secure, uninterrupted and error-free. No guarantee is undertaken that source of contents is accurate or reliable. Also, no guarantee pertaining to definitive results is given.
In the extent permitted by Belgian Law, Stardealing.com will not be liable for indirect damage, lost profit, loss of economy, loss of goodwill, damage due to corporate stagnation, damage resulting from claims by (other) Sellers and/or Buyers, corruption of loss of data, consequential damage, … even if stardealing.com has been notified of the possibility of such damage arising.
Stardealing.com will under no circumstance be responsible for any damage of any kind suffered by the User(s) in relation to the Website being temporarily not, not correctly or not completely available.
Vulnerability of your system is solely your responsibility and any content downloaded or accessed which may contain or download bugs, Trojan horses, trackers, key-loggers or other malwares which may harm the computer and Stardealing.com would not be responsible for the same.
Stardealing.com is not the agent of Seller and is not the agent of Buyer for any purpose, Stardealing.com and its employees and affiliates will not act as either party's agent in connection with resolving any disputes between participants related to or arising out of any transaction. Stardealing.com urges Sellers and Buyers to cooperate with each other to resolve such disputes.
In the event of dispute between buyer and seller, Stardealing.com may decide, at its own discretion, to pass contact details of buyer to seller and/or vice-versa.
- APPLICABLE LAW
The Terms and Conditions are exclusively subject to Belgian law.
Any disputes arising concerning the Website or this Terms and Conditions shall be submitted solely to the competent courts of Antwerp.
- YOUR GRANT
You represent and warrant that you own or otherwise control all of the rights to the content you submit to Stardealing.com and its affiliates, and that the use of such materials by Stardealing.com and its affiliates will not infringe upon or violate the rights of any third party.
Stardealing.com, in its sole discretion, may terminate access to the Site or the Services, or any current fixed price sales immediately without notice for any reason. Stardealing.com, in its sole discretion, also may prohibit any Seller from listing items for fixed price sales or auctions.
- GENERAL PROVISIONS
- Entire Agreement This Seller’s Agreement, including any terms and conditions incorporated herein by reference, and the general terms and conditions of the Site, including but not limited to the Privacy and Terms and Conditions, constitutes the entire agreement of the parties with respect to the subject matter hereof, and supersedes and cancels all prior and contemporaneous agreements, claims, representations, and understandings of the parties in connection with the subject matter hereof.
- Sever ability if any provision of this Seller’s Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
- No Waiver Stardealing.com does not waive any of its rights or remedies described in this Seller’s Agreement unless the waiver is in writing and signed by the relevant party. No delay or omission by Stardealing.com in exercising its rights or remedies will impair or be construed as a waiver. Any single or partial exercise of a right or remedy will not preclude further exercise of any other right or remedy. Stardealing.com's failure to enforce the strict performance of any provision of this Seller’s Agreement will not constitute a waiver of either party's right to subsequently enforce such provision or any other provisions of this Seller’s Agreement.
- CONTACT US
STARDEALING CREATED BY Goldking BVBA
Vestingstraat 46 2018 Antwerp
VAT BE 0544.854.047