Return Policy in English
All sales are final. In certain situations, if an exception is made, a RETURN MERCHANDISE AUTHORIZATION must be issued to return an item. Buyer is responsible for all return shipping and insurance. Please note that returns are not accepted on Vehicles, Art, Memorabilia, or other large or heavy items. In the event of a cancellation, a 20% cancellation charge will be issued to the winning bidder.
Occasionally you may notice that an item is re-listed. This can be due to a variety of reasons such as a winning bidder in a previous auction not paying for the item, multiple types of the same item or it is one of the few items listed with a reserve and the reserve was not met. Most Jewelry came from a jewelry manufacturing company that carries multiple similar items.
There are times in which we encounter excessive delays obtaining the lots from the consignors so this may delay shipment. However, this is very uncommon. Under the rare occasion that a lots cannot be obtained from the consignor, the auction will be cancelled.