Welcome to Stardealing. The Stardealing Terms and Conditions applies to all Services provided through www.stardealing.com Gold King incorporated in Belgian Law as private limited liability company (bvba/sprl), with registered office at 2018 Antwerp, Vestingstraat 46, Belgium, registered with the CBE under number 0544.854.047 (hereinafter: “Website” / “Stardealing” or “Stardealing.com”)
You understand and agree Stardealing is a Website encompassing a Marketplace which merely provides hosting services to its Registered Users and persons browsing/visiting the Website. All items advertised/listed and the contents therein are advertised and listed by Registered Users and are third party user generated contents. Stardealing.com neither originates nor initiates the transmission nor select the sender and receiver of the transmission nor selects nor modify the information contained in the transmission. Stardealing.com has no control over the third party user generated contents. Users can offer, sell and buy a number of items including, but not limited to jewelry (silver and gold), stones, gold bars, gold coins, silver bars, silver coins and watches at low prices and from various locations. Accessing the site and using it binds you in a legal contract to follow terms and conditions. The Website is only a hosting venue through which Users can reach a larger base to buy and sell items or services. Stardealing.com is providing a platform for communication and it is agreed that the contract for sale of any of the items or services shall be a strictly bipartite contract between the Seller and the Winning bidder/buyer.
The contract for sale entered into through transactions/sale and purchase is between the seller and buyer (bipartite contract) the liabilities of shall solely lie upon the seller and the buyer and not Stardealing.com. Stardealing.com tries to make sure all sales will go as it should. The terms and conditions of the user agreement is a legal contract between you and Stardealing for access to and use of the Website and marketplace located at www.stardealing.com (the Website).
CLICKING THE ACCEPT BUTTON UPON REGISTRATION CONSTITUTES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS (WITH THE DOCUMENTS REFERRED TO THEREIN) AND YOUR AGREEMENT TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO ANY TERM IN THIS USER AGREEMENT, DO NOT CONTINUE TO ACCESS AND USE THIS WEBSITE.
To register to Stardealing's platform you should go through the following steps:
If registering as buyer you should fill in your:
-First and last name
After filling in all details, please accept the Terms and Conditions and then you are ready to go to sign up.
If registering as seller you should fill in your:
-First and last name
-select account type professional or individual.
-If selecting individual, accept both terms and condition (normal and vendor), you can proceed to sign up.
-If selecting professional, accept both terms and condition (normal and vendor), you should add a VAT number and then proceed to sign up.
-An activation link is sent to your email*
*NOTE: this can take a while
Uploading pictures and documents:
If you are applying as a vendor you will be required to upload you ID/ passport and other documents if you are a professional seller. U can find this section in the following link: http://www.stardealing.com/en/admin/document_management.php
The E-mail address, Username, First and last name, Phone Number, Billing Address, Shipping Address, country and language. Other information can be edited and added later to the account profile, as well as any other identification information required by our policies or that we may request from time to time. Address will not be publicly visible.
Seller/vendor and not as a Consumer. The seller/vendor should provide all the compulsory detail i.e. The E-mail address, Username, First and last name, Phone Number, Billing Address, Shipping Address, country and language. Any other identification information required by our policies or that we may request from time to time. In addition to the above the other mandatory requirements include a valid photo ID or passport which must be sent to Stardealing at the earliest after such registration is made. The seller/vendor must make sure that the Photo ID or passport is clear and legible, all the details provided by the vendor are also mentioned in the ID card. The professional seller/vendor should provide a VAT number. The seller/vendor can only sell after all mandatory compliance are complied with.
In the event the Seller/Vendor is a professional Vendor, he/she has to stipulate that he/she is in compliance with the national and international regulations e.g.: the consumer laws (book VI WER) and the laws concerning VAT.
All of the points mentioned above are mandatory procedures and approval of Stardealing will be given only after the compliance of the above required formalities for registering as a vendor or a consumer.
In order to become a Registered Member, you (both the consumer and the seller/vendor) should agree to the Terms and Conditions and all terms and agreements incorporated in this Agreement and other policies of Stardealing.com. By agreeing you also confirm that you are not a minor.
The account password and username are personal to the User. The User is not allowed to share this information with anyone. In the registration process the User will choose a username and password. The responsibility for any action performed with the help of the account will be strictly upon the User. The User is responsible solely for maintaining the confidentiality of that password and for restricting any unauthorized access to your computer and account on the Website. You agree that you are solely responsible for all activities that occur under your user name and password. All other actions performed like sending messages and other usage of the Website by user will also be linked to this account and the responsibility will be on the user.
The username should not contain links to an email, URL addresses, and third party websites. Symbols except numbers, letters, dots, asterisks, dashes and slashes., the letter s and e after a number, Stabbing an underscore _, hyphen -, or point. At the beginning or the end of a username, Consecutive underscores __., name as a brand (example: cartiersaler) are all forbidden and will be refused/deleted
5.2.1. Stardealing.com allows only ‘one’ account per registered user. The right to use Stardealing.com is personal to Subscriber and is not transferable to any other person or entity.
5.2.2. The registered User is not allowed to use third parties identities, proxy’s… and/or more than one username.
5.2.3. The account is created strictly for the registered User alone. The registered User in not allowed to share this account with third parties.
(Stardealing has the right to refuse an item you upload, of course we will mention the reason of denial.)
Content that refers to hate or violence.
Graphic violence and images of victims of violence
Curses and inappropriate language
Racial, religious or sexual intolerance, or advocacy against any individual, group, or organization.
Pornography, adult, and mature content and content with naked or sexually material
Hacking / cracking content.
Illicit drugs and drug paraphernalia.
Gambling or casino related content.
Related to weapons or ammunition.
Sales or promotion of prescription drugs.
Any other content that is illegal, promotes illegal activity, or infringes on the legal rights of others. (INCLUDED IN PROHIBITED CONTENT/OBJECT/ITEM)
Any user offering to sell such item or be found to be selling or offering to sell such an item shall be solely responsible for the arising consequences and legal actions which may be taken against such user by the authorities. The Website may remove the account and ban further activity or take the necessary action so required against such User. If Stardealing.com reasonably suspects that the item added by the Seller/Vendor in ‘adding an item’ is a stolen item they may refuse the publication of the item on the Website, reject it and delete your object and/or content. The Website will inculcate vigilant and cautious efforts but the user shall solely be responsible for the illegal item. The Seller/ Vendor hence should preferably provide an identification (indication) number or the certificate for brands for exclusive items.
The Marketplace can be achieved by proper discipline, dependable items and accurate information and hence it is a requirement that every User adheres strictly to the rules.
Stardealing reserves the right to terminate/ ban accounts permanently or for a short time period. If the account is banned permanently, all the items posted online would be deleted with the cost being non-refundable, for a short time period the account and the items will become invisible but still remain in the server. Means that expiration of products, premium are still counting down.
FOLLOWING BINDING PRINCIPLES GOVERN THE USE OF THE WEBSITE AND ARE TO BE FOLLOWED MANDATORILY AND STRICTLY:
By Registration and use of the Website, the User undertakes to:
It is believed that your actions may cause legal liability for you, other Users or Stardealing.com. Stardealing.com may at any time at its sole discretion reinstate suspended Users. A User that has been suspended or blocked may not register or attempt to register with Stardealing.com or use the Website in any manner whatsoever until such time that such User is reinstated by Stardealing.com. Notwithstanding the foregoing, if you breach the User Agreement or the documents it incorporates by reference, Stardealing.com reserves the right to recover any amounts due and owing by you to Stardealing.com and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
If you got any complains about the website or with a client/seller you can see at the footer 'complains' or visit: http://www.stardealing.com/en/make_appointment.php follow the steps and we would help you as soon as possible (approx. 3 working days)
You are liable for all taxes, fees and commissions resulting from the use of our services and our Website. Stardealing.com disclaims any liability with respect to taxes on transactions made on the Site. Whether you are a legal entity (company) or physical (individual), and you are the Buyer or Seller, VAT may be applicable to your transaction, especially if you're selling the objects evenly. If appropriate, you may be subject to the payment of other taxes and social charges. You expressly acknowledge and agree that the VAT and other taxes and charges may apply to your situation.
8.1 INTERNATIONAL CLIENTS
International clients are required to adhere to the taxation, import and export laws, any other taxes, specific to their countries, the seller and the buyer must decide how those cost would be bore and by whom. The Website does not have any liability to pay these import and export duties and the sole liability lies on the seller and the buyer.
USERS ARE REQUIRED TO ADHERE TO THE TAXATION, IMPORT AND EXPORT LAWS, ANY OTHER TAXES, SPECIFIC TO THEIR COUNTRIES, THE SELLER AND THE BUYER MUST DECIDE HOW THOSE COST WOULD BE BORE AND BY WHOM. THE WEBSITEDOES NOT HAVE ANY LIABILITY TO PAY THESE IMPORT AND EXPORT DUTIES AND THE SOLE LIABILITY LIES ON THE SELLER AND THE BUYER.
In the event you import objects in one country that are coming from a different country after you have bought or sold on the Website, you are responsible for making sure that the import meets the relevant national legislation of the country of export and country of import. This legislation is often complicated and may vary problems, depending on the object and the countries in which the buyer and seller live
In general, most objects can be imported freely within the European Union. However, you should always check the local laws applicable to each specific object you want to import and/or export. In some countries, for example the export of certain cultural and antique objects is limited as these are considered as part of the national heritage.
If you want to import and/or export objects, you can determine best what local laws apply. Here are some reasons to consult the relevant legislation before importing objects:
8.3 THE MARKETPLACE IS SOLELY FOR INTERACTION PURPOSES. THE WEBSITE ONLY PROVIDES A PLATFORM FOR THE MEETING AND INTERACTION OF SELLERS AND BUYERS.
Please use caution and practice safe trading when using the Website. Please note that there may be risks in dealing with foreign nationals, underage persons or people acting under false pretense.
10.1 Stardealing.com cannot be held liable of not fulfilling its obligations, delay or non- performance, if such is obstructed by force majeure. Force majeure includes but is not limited to Network-failure, natural calamities, situation of war, terrorism activities, power failures, ban on the Website by the concerned government, situations beyond reasonable control.
You expressly acknowledge and agree that use of our services by you can lead a trader to qualification within the meaning of the law. If you are a trader, you are subject to certain specific obligations, such as registration in the commercial register, the keeping of accounts in accordance with applicable rules, payment of VAT and other applicable taxes as well provisions of the law on insolvency. Also, as a trader, or more generally if you use the site as a professional seller, you must comply with the regulations on billing and distance selling and the broader the set of rules of law consumption.
13a.Only registered members can bid and buy on the Site. As a Buyer, you have a legal obligation to complete the transaction with the Seller:
13b.when you buy an item at a fixed price; or
13c.when you made the highest bid at the end of an auction i.e. a bid equal to or above the minimum price indicated by the Seller, including any bid becomes the highest consequently after the highest bid has been retracted and when your offer has been accepted by the Seller, unless such item contrary to law or these Terms and Conditions.
The Buyer is required to complete the transaction with Stardealing, unless it is contrary to law or these Terms and Conditions. If you bid on an item, you agree to comply with the terms and conditions mentioned in the description of the object, as long as they are not contrary to law or these Terms and Conditions.
The auction is irrevocable, unless if unexceptional circumstances occur for example there has been a typographical error from the Vendor, if the Vendor significantly changes the item's description after the bid, if it is impossible to verify the identity of the Seller.
It is not possible for you to pull back once a bid is placed. Each bid is a valid bid and remains valid until a higher bid is made on the plot. In case there is a reserve price set on the plot and the accepted bid is lower than the lot remains unsold.
Successful bids and priority: 1. Price: Higher bid supersedes lower bids 2. Quantity: Same price bids, the bid for the higher quantity shall supersede; 3. Time: Same size and also same quantity, the bid which was placed prior in point of time shall supersede. Stardealing.com's decision on the success or otherwise of a bid shall be final and binding. It reserves the right to reject or void bids, whether winning or not which appears as not made in a bona fide manner.
Stardealing.com reserves its right to initiate civil and/or criminal proceedings against a user who, files an invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Stardealing.com may at its sole discretion suspend, block, restrict, cancel the user id of such user and/or disqualify that member and any related members from availing protection through this program.
13d. Stardealing provides a 14 days return policy if seller doesn’t mention anything on policy of his product. Note: if seller writes down a policy, his policy will be available.
For example: seller writes on product policy 30 days return, than buyer has a 30 days return and not 14.
Stardealing gets the goods/objects from the seller and sends it further to the buyer.
If a product got sold on stardealing, the seller send it to stardealing for a quality check with the following terms:
Stardealing.com reserves all rights to contact buyers or sellers through phones, emails, via other media.
1000- ∞: 4%
Premium members will have the benefit of a reduction of 1% commission
Please note than with time, commission rates may change.
The seller has to make sure he will send Stardealing an invoice (online or by post) before he will get his money.
If the buyer wins an auction he has to pay within 3 working days. Delayed payments will give rise automatically and without prior formal notice to an interest of 7% and a damage compensation of 10% of the invoice/receipt amount with a minimum of 150 euro.
You should receive a refund within 14 days after you have successfully returned the item.
When buying a product u can add a remark as size, color etc… this can lead on extra cost and you lose your right for return the objects.
The Website is used by the user at their own risk and content is made available to them with general cautious monitoring. Stardealing.com and all our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents and organizations disclaim any warranty of infringement and all warranties that are implied pertaining to any action of buying and selling undertaken on the website.
Stardealing.com makes every effort in order to provide access to its Website 24 hours a day, 7 days a week. Regarding the technical features of smartphones, computers, websites and the internet, and the necessity of periodic maintenance, update and upgrade, Stardealing.com cannot guarantee an uninterrupted access to its Website. Stardealing.com will make every effort to remedy the reasonable cases of discontinuance or suspension of the access as soon as possible. Therefore the access, availability… of the Website is only an obligation for the Website to use its best effort but can never be seen as an obligation to produce results. The User recognizes and accepts that the Stardealing.com platform can never be perfect or 100% free of deficiencies and that no all deficiencies will or can be remedied.
Such discontinuance or suspension can be caused by technical problems such as but not limited to a server crash or an error, bug or virus causing problems with the Website. They are specific to the providing of this kind of services and will not be assimilated to failure in regard of stardealing.com. They will lead in no way to penalty or compensation as regards stardealing.com. Nor can stardealing.com held liable for any consequences or direct or indirect damages caused to third parties or Users by any aspect of the Service, irrespective of the reason.
The Websites of third parties to which the Website occasionally refers are not managed, hosted or maintained by stardealing.com. Stardealing.com is not liable for the content of these sites, for the links referring to them or for the amendments and updates made on them.
Stardealing.com does not offer warranty, explicit or implied, and cannot be held liable for the safety of the Content or for any theft or loss of or damage to the Content. The User should always provide proper back up at his own responsibility and expense.
The Website does not provide any guarantees that the usage of the Website would be secure, uninterrupted and error-free. No guarantee is undertaken that source of contents is accurate or reliable. Also, no guarantee pertaining to definitive results is given.
In the extent permitted by Belgian Law, Stardealing.com will not be liable for indirect damage, lost profit, loss of economy, loss of goodwill, damage due to corporate stagnation, damage resulting from claims by (other) Sellers and/or Buyers, corruption of loss of data, consequential damage, … even if stardealing.com has been notified of the possibility of such damage arising.
Stardealing.com will under no circumstance be responsible for any damage of any kind suffered by the User(s) in relation to the Website being temporarily not, not correctly or not completely available.
Vulnerability of your system is solely your responsibility and any content downloaded or accessed which may contain or download bugs, Trojan horses, trackers, key-loggers or other malwares which may harm the computer and Stardealing.com would not be responsible for the same.
Stardealing.com is not the agent of Seller and is not the agent of Buyer for any purpose, Stardealing.com and its employees and affiliates will not act as either party's agent in connection with resolving any disputes between participants related to or arising out of any transaction. Stardealing.com urges Sellers and Buyers to cooperate with each other to resolve such disputes.
In the event of dispute between buyer and seller, Stardealing.com may decide, at its own discretion, to pass contact details of buyer to seller and/or vice-versa.
The Terms and Conditions are exclusively subject to Belgian law.
Any disputes arising concerning the Website or this Terms and Conditions shall be submitted solely to the competent courts of Antwerp.
You represent and warrant that you own or otherwise control all of the rights to the content you submit to Stardealing.com and its affiliates, and that the use of such materials by Stardealing.com and its affiliates will not infringe upon or violate the rights of any third party.
Stardealing.com, in its sole discretion, may terminate access to the Site or the Services, or any current fixed price sales immediately without notice for any reason. Stardealing.com, in its sole discretion, also may prohibit any Seller from listing items for fixed price sales or auctions.
STARDEALING CREATED BY Goldking BVBA
Vestingstraat 46 2018 Antwerp
VAT BE 0544.854.047